How long has AAA used 3C Connect’s HVAC software?
Here at AAA Heating & Air Conditioning, we’ve been using the program for 4 years.
How do you use the software in your day-to-day operations?
We use the program for field dispatch, customer site management, parts ordering, maintenance agreement management, GPS, task management, and much more. Our technicians also use the mobile app in the field.
How has 3C Connect solved real business problems?
It has allowed us to move to a paperless invoicing system and customer history review for our field technicians. It has also allowed us to streamline inventory and parts replenishment from the field. It also enables us to manage everything from the office or remotely, since the program is cloud-based.
Our entire company runs on 3C Connect’s software, from my tech’s schedules to invoicing, industry training and continued education, customer records and more. I wouldn’t choose any other service management software to run my business.
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